🚨 Emergency services 🚒 Fire departments 🏥 Health centres 👮 Police services ✈️ Airport & transport contacts
European Emergency Number: 112
Hospital Funchal: (+351) 291 705 600 | ssocialhm@srs.pt
SMS Medical Emergency Services: (+351) 291 204 480 / 927 813 729 | geral@servicosmedicos.com | www.servicosmedicos.com
Regional Civil Protection Service: (+351) 291 700 112 / 961 943 303 | srpc@gov-madeira.pt | www.procivmadeira.pt
Emergency at Sea (SANAS): (+351) 291 230 112 | secgeral@sanasmadeira.pt | www.sanasmadeira.pt
Road Emergency Via Litoral (Caniçal / Ribeira Brava): 800 290 290 | vialitoral@vialitoral.com | www.vialitoral.com
Road Emergency Via Expresso (São Vicente, Porto Moniz, Santana, Calheta): 800 203 040 | geral@viaexpresso.com | www.viaexpresso.com
Funchal Municipal Fire Dept.: (+351) 291 200 930 | bombeiros@funchal.pt | www.cm-funchal.pt
Funchal Volunteer Fire Dept.: (+351) 291 225 067 / 291 223 056 | bvm@netmadeira.com | www.ahbvm.pt
Curral das Freiras: (+351) 291 712 533 / 967 819 309 | bv-cl@netmadeira.com
Santa Cruz: (+351) 291 520 112 | bmsc@srpcbm.pt
Santa Cruz Airport: (+351) 291 520 700 | madeira.airports@ana.pt | www.aeroportomadeira.pt
Câmara de Lobos: (+351) 291 911 444 | bv-cl@netmadeira.com
Ribeira Brava: (+351) 291 952 288 / 291 957 112 | bombeirosrbrava@gmail.com
Machico: (+351) 291 965 183 | bmm@srpcbm.pt
Calheta: (+351) 291 827 204 | bvc@srpcbm.pt
São Vicente / Porto Moniz: (+351) 291 842 115 | bvsvpm@srpcbm.pt
Santana: (+351) 291 570 110 | bvsvpm@srpcbm.pt
Porto Santo: (+351) 291 982 115 | bvs@srpcbm.pt
Porto Santo Airport: (+351) 291 980 124 | madeira.airports@ana.pt | www.aeroportoportosanto.pt
Nazaré, Funchal: (+351) 291 764 700 | cs.nazare@srs.pt
Bom Jesus, Funchal: (+351) 291 208 700 | cs.bomjesus@srs.pt
São Roque, Funchal: (+351) 291 705 410 | cs.saoroque@srs.pt
Monte, Funchal: (+351) 291 784 880 | cs.monte@srs.pt
Santo António, Funchal: (+351) 291 708 380 | cs.santoantonio@srs.pt
Câmara de Lobos: (+351) 291 910 380 | cs.camaralobos@srs.pt
Estreito C. Lobos: (+351) 291 910 230 | cs.estreitoclobos@srs.pt
Ribeira Brava: (+351) 291 950 200 | cs.ribeirabrava@srs.pt
Porto Moniz: (+351) 291 850 170 | cs.portomoniz@srs.pt
São Vicente: (+351) 291 840 060 | cssv@srs.pt
Calheta: (+351) 291 822 244 / 291 822 277 | cs.calheta@srs.pt
Santa Cruz: (+351) 291 524 826 / 291 524 886 | cs.santacruz@srs.pt
Machico: (+351) 291 969 130 | cs.machico@srs.pt
Santana: (+351) 291 570 300 / 291 570 310 | cs.santana@srs.pt
Porto Santo: (+351) 291 980 060 | cs.portosanto@srs.pt
PSP (Public Security Police): (+351) 291 208 400 | crmadeira@psp.pt | www.psp.pt
PJ (Judiciary Police): (+351) 291 220 800 | dic.funchal@pj.pt | www.policiajudiciaria.pt
GNR (National Republican Guard): (+351) 291 214 460 | ct.mad.dfun.pfun@gnr.pt | www.gnr.pt
Maritime Police: (+351) 916 600 707 | policiamaritima.funchal@amn.pt | www.amn.pt
Madeira Airport (Santa Cruz): (+351) 291 520 700 | madeira.airports@ana.pt | www.anam.pt
Porto Santo Airport: (+351) 291 980 120 | madeira.airports@ana.pt
Porto Santo Line Ferry: (+351) 291 210 300 | info@portosantroline.pt
Funchal Port: (+351) 291 208 600 | portosdamadeira@anam.pt
Caniçal Port: (+351) 291 960 466 | portosdamadeira@apram.pt | www.apram.pt
SEF (Immigration & Borders): (+351) 291 214 150 | dir.madeira@sef.pt | www.sef.pt
Madeira Promotion Bureau: (+351) 291 203 420 | geral@ap-madeira.pt | www.apmadeira.pt
Madeira Rural Association: (+351) 966 230 212 | info@madeira-rural.com | www.madeirarural.com
Madeira is paradise for many – but sadly, stray and injured animals are still common across the island. Here’s how you can take action and help, whether it’s an emergency, a sterilisation need, or a neglected animal.
Officially, injured or sick animals are the responsibility of the local fire and rescue department (Bombeiros).
They’ll transport the animal to a vet or a municipal shelter.
Stay with the animal until help arrives if you can.
If it’s urgent and you can afford it, take the animal straight to a vet yourself.
Contacts:
Funchal Bombeiros: 📞 +351 291 200 930
Other areas: Search on Google for “Bombeiros [your area]”
If you find a stray dog, cat, kitten, or puppy, here are steps you can take:
Call the local Bombeiros – they might assist depending on the situation.
Take the animal to a vet for a check-up.
Post in local Facebook groups:
SOS Animais Madeira
Ocorrências - Animais Madeira
Grupo pelos Animais – Madeira
Contact shelters and vet clinics directly.
If safe, temporarily house the animal until help is arranged.
Spaying and neutering is the best long-term solution to reduce suffering and overpopulation.
If cost is an issue, here are some options:
Contact the local Camara (Town Hall) – they sometimes help.
Contact AMAW (Animal Welfare Madeira):
Ask your local vet if they work with any low-cost sterilisation programs.
If you witness animal cruelty, abuse or neglect, report it to:
Animal Ombudsman Madeira:
📞 +351 291 212 100
GNR (National Guard):
📞 +351 291 214 460
🔁 Note: Avoid accusing owners directly – contact the proper channels unless an animal is in immediate danger.
Many animals on Madeira are not truly homeless – they might belong to local farmers or roam freely. Be cautious before assuming a dog or cat is stray. But if in doubt, act with compassion.
There’s a difference between helping and unintentionally taking away an animal from its home.
The Real Madeira Guide - and MORE!
Madeira, Portugal
Go check out my guide for the best free things to do as well as itineraries and travel tips to make your trip unforgettable.