Using GO: Japan's Taxi App

GO (formerly JapanTaxi) is Japan's most popular ride-hailing app and a convenient way to request taxis in major cities like Fukuoka, Nagasaki, and Beppu.

Unlike services such as Uber, GO connects you with licensed local taxi companies rather than private drivers.

Unlike services such as Uber, GO connects you with licensed local taxi companies rather than private drivers.

Why use GO?

• 📍 Enter your destination in English.

• 💳 Link your credit card for cashless payments.

• 🌐 Avoid language barriers with in-app translation.

• 🚖 Track your taxi in real time.

• 📱 Save your hotel, airport, and favorite locations for quick booking.

Where it works:

GO is widely available in Fukuoka City and Nagasaki, with service expanding throughout Kyushu. Availability may be more limited in smaller towns and rural areas.

Things to know:

• Download and set up the app before arriving in Japan.

• Most taxis accept credit cards and IC cards, but payment options vary by region.

• You may see a small pickup fee depending on the area and taxi company.

• During peak hours, bad weather, or late at night, wait times can increase.

My tip: Use GO when traveling early in the morning, late at night, or when buses are infrequent—especially in places like Beppu after visiting the onsen areas.

If GO isn't available in your area, don't worry—Japan's taxis are easy to find near major train stations, hotels, and popular attractions.