Let me share why our Japanese family specifically recommends Ten-yu:

They say this place perfectly balances traditional ryokan experience with modern luxury - particularly impressive are the open-air onsen baths with those infinity-pool-style views over the mountains. What makes it special is that each room comes with its own private outdoor bath, which they say is perfect for families who might feel uncomfortable with public onsen.

The location hits that sweet spot - peaceful mountain setting but still close enough to major Hakone attractions like the Open-air Museum and Chisuji Falls. They particularly praise the food, saying the kaiseki meals showcase seasonal ingredients in ways that even less adventurous eaters can appreciate.

While it's definitely a splurge, our family insists it's worth it for that perfect blend of traditional Japanese hospitality with enough modern comforts to keep everyone happy. Plus, those private baths mean you can enjoy onsen culture at your own pace.